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cma course p1 : unit11

cma course part 1 :  lectures and some questions about each unit

MR:amr taison
MR:mohamed cma
MR:desoky kh.
MR:m.batayneh
(11.1) Value-Chain Analysis
1) Value and Customers’ Perceptions
2) Value-Added and Non-value-Added Activities
3) The Value Chain
4) Value-Chain Analysis
5) The Supply Chain
6) Cost of Value Chain Analysis
MR:amr taison
MR:mohamed cma
MR:desoky kh.
MR:m.batayneh
(11.2) Other Process Improvement Tools
1) Process Analysis
2) Process Value Analysis
3) Business Process Reengineering (BPR)
4) Benchmarking
5) Costs of Quality
6) Efficient accounting processes
G.2020G.2021mr.amro taison
8.511.1lec. 16
8.611.2lec. 16
Some Questions about unit 11
1- How does the company create a value for the product?
The company can create a value by diversifying the product and its features, and providing the product with what the company expects to satisfy the customer, in addition to reducing the selling price of the product
2- What are the three aspects that create a value for a product?
Selling price, product cost and product value to the customer
3- What are the value added activities?
These are the processes that add a value to the product, such as delivering the product to the customer and after-sales service
4- What are non-value added activities?
They are the processes that do not add value to the product, meaning that carrying out these activities during the production process cannot add value to the customer, such as product inventory and storage costs, these activities even if they are necessary in the production process. But it does not add value to the product
5- What is the importance of value chain analysis?
It is the method or model that defines value-added activities and non-value-added activities
6- What are the characteristics of value chain analysis?
1) Improve the company's knowledge about its relationships with customers, suppliers and competitors
2) Easily identify the stages of value chain
7- How is the purchase and supply of materials for the company carried out?
Purchasing materials is the provision of materials needed for production.
The company may obtain these materials from external resources (suppliers) or from internal resources (internally manufacturing materials), so that the company determines purchasing materials or manufacturing them internally
8- What are supply chains?
The supply chain is a chain consisting of several aspects, such as (purchasing raw materials for a product, manufacturing it, converting it into finished goods, and transferring it to the customer...etc), meaning that this chain links more than one process together.
9- What is the target cost?
It is the predetermined production cost, and accordingly the company uses value engineering to reduce or exclude the activities that do not add value to the product until it reaches that target cost without affecting the quality of the product so that the customer is not affected by excluding the non-value added activities
10- What is production process analysis?
It is a process that leads to linking production processes with the company's overall strategy
11- What are the types of Processes?
1) Continuous: (such as candy bars)
2) Batch: (such as beer brewing)
3) Hybrid: (continuous and batch processes are used in this type)
4) Make-to-stock: (such as assembling of automobile)
5) Make-to-order: (such as making a sandwich)
12- What are the ABM uses? (ABM: activity based management)
* Strategic analysis
* Benchmarking
* Operations analysis
* Profitability/pricing analysis
* Process improvement
13- What is meant by Kaizen?
It is a Japanese word related to the follow-up and continuous improvement in all aspect of the production process
14- What is activity analysis?
This analysis provides answers to the following questions:
* What works or production processes have been completed?
* Who did it?
* What is the cost of completed production (in time)?
* Does the activity add value or not?
- And if it adds, what is the value of the added activity?
15- What is BPR (Business Process Reengineering)?
It is the process of completely rethinking at the performance of activities related to production, in order to give the product a value that satisfies the customer, and this based on development of the method and activities that used in production.
Which lead to that: these activities must provide value to the customer; otherwise they are dispensable or reducible
16- What is benchmarking?
Benchmarking is the process of comparing the operations and performance measures of a company with another company that is considered the best in the same industry, so that the company can identify its shortcomings or weaknesses and overcome them.
17- What are the used methods in efficient accounting processes?
1) Process walk-throughs
2) Process training
3) Identification of waste and over-capacity
4) Identifying the root cause of errors
5) Reducing the accounting close cycle (fast close)
6) Shared services
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